Catastrophe Claims
WHY WE ARE THE BEST CHOICE:
1. The CATFORCE™ System:
- ■ An adjusting team is only as good as the system it works within. Many firms advertise experienced adjusters, but they don’t have the CATFORCE™ system to manage those adjusters. CATFORCE™ is the difference maker. We beat the competition at adjusting any volume of claims quickly, efficiently and accurately.
2. Fast Response:
- ■ When a disaster hits, timing is everything. Just a twenty-four-hour delay can mean the escalation of the total claim. Our core team permanently reside in catastrophe prone areas. We don't need to deploy a team to a particular are because, chances are, we are already there.
- ■ The CATFORCE™ system automatically triages claims based on zip code, adjuster skill set and severity of damage. This transfer from our central office to the field adjuster saves hours if not days.
3. Time Critical Communication:
- ■ Our adjusters will send you a claim status before leaving a loss property. A CATFORCE™ Status from Loss Location contains reserves, overview photos and alerts to any issues that need immediate attention. Never again will you need to wait for an adjuster to finish going through a stack of files before you finally start receiving status reports.
4. Accurate Estimates & Reports:
- ■ Each report is subjected to a thorough examination by a Quality Control team member. It will be checked for assignment compliance and estimate accuracy. Our review process cuts down on rejected files and gives you more time to manage your operation.
5. State of the Art CMS:
- ■ Schneider & Associates has partnered with FILE TRAC to provide a robust web-based claims management system.
- ■ Custom loss runs are updated continuously via the CATFORCE™ workflow platform.
- ■ You and your team will also have 24/7 access to our secure, password protected web portal to check on a particular claim or run a myriad of reports on your own.
Submit an Assignment
To send us an assignment, complete our online assignment form or submit the assignment by email to assignments@schneiderclaims.com
The Schneider Advantage
Expert Adjusters
Our adjusters all have company claim department experience. In addition to being excellent investigators, they are well versed in policy language, insurance law and negotiation. You won’t have to worry that an “investigator” is learning how to be an “adjuster” while handling one of your losses.
Quality Control
A good adjuster is only as good as the system she operates within. After thirty years in the industry, we’ve developed efficient and reliable workflows. Supervisors monitor each claim to ensure our work product is consistently excellent. Reports go through three rigorous review stages before being submitted to you.
Detail
Our easy to read, comprehensive report format is crafted to save you time. The “summary” caption lists your most important action items. The remainder of the report outline breaks down individual items in an intuitive manner so that you will not have to read several pages searching for the one thing you’re looking for.
Fieldstar Reporting System™
Our proprietary reporting system features:
• Video of participant perspective
• Video narration of property losses
• Video verification of contents
• Embedded hyperlinks
• Statement audio embedded into reports
• Video of canine behavior for dog bite cases